FAQ

### What nights do you race?

We race every Thursday, Friday and Saturday evening. We do not race on Good Friday. We also have matinee racing on Sunday Mornings and Tuesday mornings

### What time is the first race?

The first race is at 7.20pm Thursdays, Fridays and Saturdays.

### How many races are there in a night?

There are 12 races on Thursdays, Fridays and Saturdays.

### How much is it to get in?

Admission to the stadium is £6.00 on all race nights. Children (12-17) £3.00 - no race card. Children (under 11) free - no race card. All trackside packages and bookings in the restaurant and executive boxes include admission.

### I have children. Can they go to all areas of the stadium?

Children are allowed in the Restaurant when dining. They are also allowed in all Trackside areas when accompanied by adults.

### What facilities do you have for customers in wheelchairs?

Throughout the stadium we have lifts and ramps. We also have disabled parking. If you have any special requirements, please let our reservations team know at the time of booking and we will do our best to accommodate your request. >

### Do you have a car park and is it free?

We have a large car park, which is free for our customers.

### Can I bring my coach or mini bus?

We can accommodate parking for coaches and mini buses. Please mention to reservations if you are bringing a 52 seat coach or large bus.

### What should I wear?

The dress code is smart casual.

### What happens when I arrive at the stadium?

Customers for the Skyline Restaurant should go to the main entrance reception. Just give the name of your party and you will be shown up the stairs and to your table. Trackside customers also use this entrance, and after passing through, you are then free to use all Trackside areas in the ground floor areas of the Stadium. Executive Suite customers should enter through the Executive Suite entrance on the Aldridge Road , whereupon you will be shown up the stairs to your Executive Suite.

### What is it like at Midland Stadium?

Midland is one of the most modern and popular greyhound racing stadiums in the country. We have 6 beautifully appointed private Suites; the stylish glass fronted Skyline Restaurant with seating for up to 300 people and spacious Trackside areas. Our customers are a vibrant mix of people and we cater for all tastes. Many of our customers enjoy a 3 course meal in our Restaurant and watch the racing from the comfort of their table. Other customers prefer to get a drink, some fast food and watch the racing from the side of the track. It's your personal choice which sort of evening you prefer.

### I've never been before and I'm not sure I want to bet, will I still enjoy it?

Many people come along and enjoy the racing and never bet. The atmosphere is fantastic as the greyhounds cross the finishing line! If you are dining in our Restaurant, our tote betting staff are available to take your bets at your table and bring your winnings back to you. Many people choose to place small stakes as a table to make the evening even more memorable! If you don't wish to bet there is no pressure, but if you do fancy a flutter and have never done it before, our staff will be happy to answer any questions you have.

### Am I permitted to smoke in the Stadium?

The Stadium is entirely non-smoking however areas are provided outside for Smoking

### How do payments work through this website?

We have 2 different payment options that apply when you are booking on this website, which vary according to the package you are booking. We offer you the choice of booking online or by telephone for the majority of our package.

### Bookings via Ts.com

If you booking was handled by our partners at ts.com (this booking method applies to some trackside bookings) then your booking is confirmed while you are online and your credit or debit card payment is taken immediately.

### Bookings via Love the Dogs Protx

The majority of bookings are processed directly on this website. On the last page of the booking screen you have 3 options, the first one is to securely leave your credit card with Protx; When you leave your credit or debit card details with Protx you do not pay immediately. We place a "hold", or a "pre-authorisation" on your card (just like when you check into a hotel or hire a car) for the amount of your booking. A agent will check our central reservation system to see if there is space available. Provided there is space available your booking is made and confirmed and your credit card is charged at this point and you will receive a final confirmation email. This normally happens with about 24 hours of your request. If we cannot accommodate your request, we may offer you alternative dates and the "pre-authorisation" we placed on your card is released.